Terms of Service

Terms of Service — ZYNITA Welcome to ZYNITA. By accessing our website or placing an order, you agree to the following Terms of Service. 1. Products We make every effort to display our jewellery accurately, including product images, colours, sizes and descriptions. However, slight differences may occur due to lighting, photography or screen settings. 2. Orders An order is considered confirmed only after we receive and verify the required order and payment details. We reserve the right to cancel an order if: Product information or pricing contains an error. The product is unavailable. We suspect fraudulent or unauthorized activity. The customer provides incorrect or incomplete information. 3. Payment We may offer different payment methods, including COD and UPI/online payment, depending on availability. For UPI payments, customers may be asked to provide payment confirmation or a screenshot for verification. 4. Delivery We currently accept orders within India only. We do not currently provide international shipping. Delivery times may vary depending on the shipping/courier partner and the customer's location. Delays caused by courier partners, weather, holidays, transportation issues or other circumstances beyond our control may occur. 5. Returns & Exchanges We currently do not accept returns or exchanges. Every product is carefully checked before packing and dispatch. For quality-control purposes, we may take photographs or videos of the product and packaging before dispatch. For hygiene and customer safety, delivered jewellery cannot be accepted back, including jewellery that has been worn or used. 6. Damaged Products Customers should inspect the package and product carefully upon delivery. Damage occurring during transportation or after delivery due to handling, use, storage or improper care may not be eligible for return or refund. 7. Jewellery Care Customers are responsible for following the jewellery-care instructions provided with the product. Exposure to water, perfume, chemicals, sweat or improper storage may affect the appearance or finish of jewellery. 8. Customer Information Customers must provide accurate information, including their name, phone number and complete delivery address. ZYNITA is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer. 9. Website & Content All ZYNITA product photographs, logos, designs, written content and branding are the property of ZYNITA unless otherwise stated. They may not be copied, reproduced or used commercially without permission. 10. Third-Party Services Our online store is operated using SitesPlaced's free website service. We may also use third-party services such as payment gateways, WhatsApp and courier/shipping partners. These third-party services may have their own terms and privacy policies. 11. Changes to These Terms ZYNITA may update these Terms of Service from time to time. Any changes will be posted on this page. 12. Contact Us For questions regarding these Terms of Service, please contact: ZYNITA 📧 Email: soumyasurjakoley@gmail.com Last Updated: 3 September 2026